If your sales force can build relationships but needs to win more business.

Where your managers are technically strong but less comfortable handling people.

If call centre staff need to boost their customer influencing skills.

When account managers are finding an increasing need to negotiate with clients.

If a fresh cultural approach is needed to improve leadership and stimulate initiative.

When competitive pressures mean that all employees need to 'raise their game'.

When the need to manage performance requires that an appraisal system be launched.

If a management team needs coaching or facilitation to help it gel and reach its full potential.

When newly appointed managers need to grasp the disciplines of professional people management.

Where employees need to be kept up to date and effective team briefing is seen as part of the answer.

If managers need to sharpen their performance through more effective problem solving.