Telesales

At BMC we have developed a range of practical and high impact workshops to introduce participants to the knowledge, skills, and attitudes needed to perform as a first class telephone sales professional. All the programmes can be tailored to address specific business issues or opportunities.

Programmes cover topics such as:

• Using the phone to win business from 'small' customers
• Servicing the routine requirements of 'large' customers
• Use the phone to provide a focal point for customer care activities
• Calling to generate new business appointments with key decision makers