Tel: 0844 394 8877
This fast paced, interactive half-day programme gives participants the knowledge and skills needed to conduct high quality appraisal interviews. Managing Performance is a key leadership responsibility and at the heart of that responsibility is (i) goal setting and (ii) feedback, including running formal appraisal interviews. This training covers the key elements of the appraisal process, namely, the ability to: set clear goals; give feedback; deal with ‘aggressive’ people and handle ‘difficult’ conversations. By the end of the workshop participants will be confident in their ability to run an appraisal interview that benefits the employee, the manager and the business.
By attending this highly interactive and practical course you will:
Anyone who wishes to be able to manage performance and conduct formal appraisals in an elegant and effective manner so that they, their employees and the Company benefit from the process.
Understanding the underpinning concepts or key values that expert appraisal interviewers have as part of their mind-set.
Good Performance Managers appreciate the three types of Appraisal that need to take place in order to motivate people, and have an understanding of the key components of designing a formal Appraisal Scheme. This involves reviewing:
How to conduct a successful appraisal session.
It is not uncommon to have a certain level of disagreement in an appraisal meeting (and sometimes there is actual hostility.) In these cases the skilled Performance Manager uses ‘assertive communication techniques’ to cope with difficult situations. Techniques at their disposal include:
Planning and running a formal appraisal meeting.
Feedback is based upon peer review using Boulden assessment checklists. Completing the assessment checklists is not only valuable to the people involved in a given role play or case study, it also helps those completing them to gain an in-depth understanding of the building blocks that make up an outstanding appraiser.
All of our workshops can be delivered as Remote Training via e-learning modules plus Zoom based virtual workshops. Please see our Virtual Training page for more information.
Further information on this course is available by contacting
Boulden Management Consultants:
via our Contact form
Tel: 0844 394 8877