Tel: 0844 394 8877
Managing people at a distance presents very real challenges for the modern executive. Getting the most from people that you rarely, if ever, meet face to face is something that stretches many leaders. Mastering the use of video conferencing, email, web based training and information sharing plus telephone contact to guide, coach and appraise people in different locations and time zones creates special challenges that this workshop aims to help participants to address.
By attending this highly interactive and practical course you will:
This course is ideal for experienced managers who want to have a refresher or ‘master class’ on managing remote or ‘virtual’ teams. It is also relevant for all those new to management or leadership and who want to grasp the essential elements of managing teams whose members are separated by geography and culture.
Reviewing the different types of remote teams and the challenges each type presents to the manager.
Understanding how to develop a Team Vision or Team Charter so that all the team members have a common understanding of what is expected of them.
It's hard to discover what a remote worker is doing on a day to day basis, so it's difficult to assess their work ethic, but you can measure their achievement. As a result, a focus on goal setting (and monitoring the results) becomes of paramount importance.
One major problem with remote working is that there are few (if any) 'natural' opportunities to talk to people on an informal basis in order to get a sense of their morale and motivation. As a result, problems of all kinds can build up without the manager being aware that anything is wrong until they reach crisis point. This means that developing and adhering to a communication strategy is of the utmost importance in running a virtual team.
In the context of Remote Working, special attention needs to be paid to creating informal 'social networks' both between individual team members, and the team as a whole 'community.'
If an employee is going to work from home for the first time then it is best practice to give them some guidance on the do's and don'ts of making it a positive experience.
All our programmes are run on an in-house basis and (where appropriate) we conduct interviews and facilitate focus groups to gather information with which to write bespoke case studies that precisely reflect the culture and work environment of the participants.
Feedback is based upon peer review using Boulden assessment checklists. Completing the assessment checklists is not only valuable to the people involved in a given role play or case study, it also helps those completing them to gain an in-depth understanding of the building blocks that make up effective strategies for dealing with remote teams.
The workshop can be followed by a 3/4 month long group coaching activity (using the Action Learning Philosophy). This involves delegates trying out the skills from the workshop in real life situations and getting support and guidance from their peers and the consultant as they do so. If this option is selected there is a Closure Workshop at the end of the coaching phase, where delegates present how they have applied the techniques learned on the course into their daily work routine (using the Most Significant Change methodology).
All of our workshops can be delivered as Remote Training via e-learning modules plus Zoom based virtual workshops. Please see our Virtual Training page for more information.
Further information on this course is available by contacting
Boulden Management Consultants:
via our Contact form
Tel: 0844 394 8877