Download Centre

Management Skills

• Management of People
• The New Manager
• The Effective Team Leader
• NLP for Managers
• Managing the Individual Employee
• Managing the Team
• Advanced Influencing Skills
• Professional Project Management
• Focused Problem Solving
• Influencing Skills for Finance Professionals
• Professional Change Management
• Fundamentals of Management
• Conflict Management
• Performance Management
• Successful Selection Interviewing
• Meetings Mastery
• Understanding the Disciplinary Process
• Let's Talk Talent
• Problem Solving Strategies
• Managing in a Matrix
• The 'good' People Manager
• Supporting Remote Workers
• Goal Setting for Remote Teams

Leadership Capabilty

• The Leadership Academy
• Coaching for Excellence
• Impact and Presence
• Inspirational Leadership
• Mastering Change
• Motivation and Delegation
• Managing Remote Teams
• Leadership Essentials
• Giving Bad News
• Effective Feedback and Coaching
• Leaders of Change
• Self Awareness and Teamwork
• Developing Emotional Intelligence
• Communicating Negative Messages
• The Secrets of Presence and Charisma

Core Communications Skills

• Essential Communications Skills
• Constructive Conversations
• Developing Personal Presence
• Influencing Without Authority
• Influencing & Networking Skills
• Communicating with Impact
• Political Savvy
• Effective Business Writing
• The Art of ‘Working a Room’
• Navigating Office Politics
• Assertive Communication Techniques
• Diplomatic Sensitivity

Professional Capabilities

• Graduate Development Programme
• The Professional 'Business Partner'
• Managing Meetings
• Focused Career Management
• Professional Selection Interviewing
• Essential Time Management
• Practical Time Management
• Stress Management
• Creative Thinking
• Networking Essentials
• Career Development Strategies
• Coping with Formal Assessments
• Managing Emotions
• Strategic Networking
• Developing Resilience
• Goal Setting, Planning and Prioritising
• Managing Virtual and Hybrid Meetings

Trainer Training

• NLP for Trainers
• Train the Trainer
• Essential Facilitation Skills

Negotiation Skills

• Mastering Financial Negotiations
• Advanced Negotiation Skills
• Essential Negotiation Skills
• Distance Deal Making
• Handling Fee Negotiations
• High Impact Negotiations
• Negotiation Skills

Sales Skills

• The Complete Sales Professional
• Selling Professional Services
• Solution Selling Skills
• Consultative Selling Skills
• Successful Account Management
• The Professional Sales Manager
• Consultative Selling for Finance Professionals
• Managing Channel Partners
• Essential Sales Skills
• Strategic Account Plans
• Trusted Advisor
• Essential Telesales
• Core Sales Skills
• Generating Referrals
• Running Sales Meetings
• Making Sales Pitches
• Running Structured Sales Meetings
• Cold Calling Fundamentals

Customer Service

• Customer Focus
• Customer Service Excellence
• Customer Engagement
• Essential Customer Care

Presentation Skills

• Presenting with Impact
• Masterful Sales Pitches
• Presentation Skills for Finance Professionals
• Essential Presentation Skills
• Charismatic Presentations

Remote-Based Training

• Executive Presence in a Virtual World
• Remote Teambuilding with the SDI
• Customer Focus in a Virtual World
• Business Partners in a Virtual World
• Managing Virtual Teams
• Negotiating in a Virtual World
• Facilitating Virtual Sales Meetings
• Virtual Sales Skills
• Resisting Unreasonable Requests
• Facilitating Large-Scale Meetings in a Virtual World
• Building Exceptional Customer Relationships