Tel: 0844 394 8877
This fast paced, remote training programme, is designed to give participants a grasp of the skills needed to work with customers in a remote context.
The training will help participants to make a connection with clients when working via Teams/Zoom etc., demonstrate a professional presence online and explain to decision makers how their products ‘add value’ to their customers.
The training consists of:
By attending this highly interactive remote course you will:
This course is ideal for anyone who wants to grasp the skills needed to sell to customers in a remote, or hybrid, setting.
How to look professional in a virtual environment.
How to present yourself as a competent person in a virtual environment.
How to establish a personal ‘connection’ in a virtual environment.
How to uncover the customer’s wants, needs and desires: Using Logical Levels Questions.
Understanding how stories can help to connect with the customer.
Explaining to customers how you can ‘Solve Their Problem’.
This programme is delivered in a remote format.
Where appropriate, we conduct interviews and facilitate focus groups to gather information with which to write bespoke case studies that precisely reflect the culture and work environment of the participants.
Feedback is based upon peer reviews using Boulden Assessment Checklists. Completing the Boulden Assessment Checklists is not only valuable to the people involved in a given case study, it also helps those completing them to gain an in-depth understanding of skills used by excellent sales people.
The workshop can be followed by a 3/4-month-long group coaching activity (using the Action Learning Philosophy). This involves delegates trying out the skills from the workshop in real life situations and getting support and guidance from their peers and the consultant as they do so. If this option is selected there is a Closure Workshop at the end of the coaching phase where delegates present how they have applied the techniques learned on the course into their daily work routine (using the Most Significant Change methodology).
All of our workshops can be delivered as Remote Training via e-learning modules plus Zoom based virtual workshops. Please see our Virtual Training page for more information.
Further information on this course is available by contacting
Boulden Management Consultants:
via our Contact form
Tel: 0844 394 8877