Building Better Client Relationships

Aim

Learn how to build good quality client relationships.

Syllabus

• Why Client Relationships Matter
• The Client Relationship Hierarchy
• Client Segmentation
• Structured Relationship Plan
• Personal Development Plan

Who should attend this in-house course?

should attend? Anyone who wants to understand how to systematically build high quality relationships with key customers.

Style and tone

‘Espresso Sessions’ are run in-house and last 90 minutes

The mood during the workshop is relaxed, open and positive

Techniques taught are based on research findings

Remote Training

All of our workshops can be delivered as Remote Training via e-learning modules plus Zoom based virtual workshops. Please see our Virtual Training page for more information.