Giving Feedback

Aim

Learn how to give feedback to colleagues and peers in a clear, direct and courteous manner.

Syllabus

• The Characteristics of Effective Feedback
• Positive Feedback (giving praise where praise is due)
• Constructive Feedback (push feedback)
• Facilitative Feedback (pull feedback)
• Tailoring your Feedback (adjusting the message to the level/needs of the recipient)
• Personal Development Plan

Who should attend this in-house course?

Anyone who wants to understand how to talk to people about their performance in a diplomatic and constructive manner.

Style and tone

All ‘espresso’ sessions are run in-house, are participative, and last 90 minutes.
The mood during the workshop is relaxed, open and positive.
Techniques taught are based on research findings.

Optional Pre-work

There is the option for participants to complete a 20-minute e-learning module as pre-work, which means that more time can be spent on practise and role-play during the live session.

Remote Training

All of our workshops can be delivered as Remote Training via e-learning modules plus Zoom based virtual workshops. Please see our Virtual Training page for more information.