Tel: 0844 394 8877

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Boulden Management Consultants

Core Communications Skills  >  Espresso Courses

Assertive Communication Techniques

Being direct, confident and courteous in a meeting

Confident, courteous, direct

90 min Session

Course Brochure Download
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Techniques for being ready, willing and able to say what you think (or feel) in a direct but courteous manner.


  • Defining Assertiveness
  • Your Assertive Rights
  • Using Assertive Communication Techniques
  • Five Assertive Communication Techniques

Who should attend this in-house course?

Anyone who wants to be more self-confident and self-assured when talking with colleagues, customers and senior managers.

Style and tone

Espresso sessions are run in-house and last 90 minutes. The mood during the workshop is relaxed, open and positive. Techniques that are taught are based on the latest scientific research.

Optional pre-work

There is the option for participants to complete a 20-minute e-learning module as pre-work, which means that more time can be spent on practise and role-play during the live session.

Remote Training

All of our workshops can be delivered as Remote Training via e-learning modules plus Zoom based virtual workshops. Please see our Virtual Training page for more information.


Call now for more information...
Boulden Management Consultants:
via our Contact form
Tel UK: 0844 394 8877    Tel international: +44 1788 475 877