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Boulden Management Consultants

Professional Capabilities  >  Half-Day Courses

Coping with Formal Assessments

Boulden Management Consultants

Perform well at an Assessment or Development Centre

Half Day Course

Course Brochure Download
Coping with Formal Assessments brochure
  • Be confortable being formally ‘observed’
  • Learn how to project your strengths in an ‘assessed’ environment
  • Learn how to contribute in group discussions


Assessment and Development Centres are at the heart of many companies’ recruitment and promotion strategies, so being able to ‘perform’ well at a Centre is important to individuals who want to grow their careers. The challenge is that some highly competent people, due to lack of exposure to ‘formal’ assessment methodologies, find it hard to ‘put their best foot forward’ at this type of event, and so they (and their employer) miss out on opportunities that they are well suited for. This half-day workshop provides prospective Assessment and Development Centre candidates with the skills and self-confidence to perform at their best in the formal assessment environment, so that there is a ‘level playing field’ for all attendees. The training covers what assessors are looking for, how to dress, why body language is so important and how to engage positively in the assessment activities.

Learning objectives

By attending this highly interactive and practical half-day course you will:

  • Discover what assessors are looking for on assessment days
  • Become aware of your behaviours and how observers may perceive your actions
  • Improve your group communication skills
  • Deal effectively with the ‘stress’ of being assessed
  • Learn how to actively participate without taking over

Who should attend?

This course is for those who are attending an Assessment or Development centre and would like to (a) understand what assessors/observers will be looking out for and (b) appreciate how to perform well in an ‘assessed/observed’ environment.


Understanding the mechanics of an assessment

Understanding the underlying principles of formal assessment and how to make a positive contribution in that environment.

  • What are Assessment & Development Centres?
  • Common assessment activities
  • Typical Assessment & Development Centre format
  • Why do people use them?
  • What does it take to perform well?

Exercise: how to behave in an assessment centre environment

Code of conduct

In the context of formal assessment the secondary factors like dress code, evening meals and introductory drinks sessions can prove to be a minefield for the unwary. Here we look at some of the ‘do’s and don’ts’ of the ancillary aspects of a Centre.

  • Dress code
  • Body language
  • Mobile phones
  • Socialising

Exercise: drafting a 'code of conduct'

Coping with assessment protocols

People who do well in Assessment & Development Centre activities are relaxed and confident in the discussion-based activities, and purposeful when undertaking the written ‘case study’ and ‘test’ based assessment modes. Here we consider what it takes to handle the various types of challenges that a Centre can present.

  • Coping with psychometrics
  • Handling case study material
  • Group Discussions: Listening; Allowing others to speak; Making yourself heard
  • Staying calm; dealing with the stress of being assessed

Exercise: practicing a ‘typical’ group discussion activity

Observation and giving feedback

Observation and feedback are the underpinning elements of the assessment process and this session is based on taking the output of the Group Discussion Activity and ‘deconstructing it’ to give insights into current performance levels and possible behavioural changes.

  • How are assessments made?
  • Key behavioural drivers (Contributing; Listening; Talking Over; Time Keeping)
  • Assessing actual performance

Exercise: completing assessments on fellow course participants and identifying possible improvements

Action plans

Discussing how to implement the learning from the workshop into daily life.


Feedback is based upon peer review using a BMC assessment checklist. Completing the BMC assessment checklist is not only valuable to the people involved in a given case study, it also helps those completing them to gain an in-depth understanding of the building blocks that make up an excellent strategy for coping with formal assessments.

Remote Training

All of our workshops can be delivered as Remote Training via e-learning modules plus Zoom based virtual workshops. Please see our Virtual Training page for more information.


Further information on this course is available by contacting
Boulden Management Consultants:
via our Contact form
Tel: 0844 394 8877